Acceptable use policy

Prohibited content

Phishing, smishing, impersonation of any person or organisation, fraud, malware links, illegal goods or services, and harassment.

Consent

You must have recipients' consent to message them and honour opt-out requests promptly.

Impersonation

Do not present your messages as coming from a brand, person or organisation you are not authorised to represent.

Enforcement

We monitor traffic for abuse. Violations lead to immediate suspension and may be reported to authorities.

Reporting abuse

Account holders can report abuse through a dashboard ticket. Include the message details.