Frequently asked questions

Create an account, top up your balance and send from the dashboard or API.

There's no free credit. The minimum top-up is 50 USDT, and the cost calculator shows exactly what you'll pay before you send.

Yes. New accounts can send to up to 500 recipients per day; verification lifts that limit. Request verification through a dashboard ticket.

Through tickets in your dashboard. Tickets open once your first top-up has been confirmed; support is for paying customers only.

Delivery time depends on the destination carrier and whether the phone is reachable. Each message's status is shown in your dashboard and sent to your webhook.

Messages go out from international numbers on our routes, so the sender recipients see varies. Custom sender IDs can't be chosen or registered.

Each message is one SMS: up to 160 characters, or 70 if it uses non-Latin letters (Korean, Chinese, Arabic…) or emoji. Longer messages aren't split, so keep it within the limit.

Yes, via the dashboard or the schedule_at field in the API.

We accept Tether (USDT) on the Tron network (TRC-20) only. See the payments page for details.

No. Unused balance stays on your account.

Messages rejected before reaching the carrier are not charged.

Phishing, impersonation, fraud, unsolicited spam and any illegal content. See the Acceptable Use Policy.

Yes. You must have the recipient's consent and honour opt-out requests, in line with the laws of the destination country.